Review
Teamwork Review for Agencies (2026): Pricing, Pros & Cons
By Red Kite Search Agency Created Updated 7 min read
Summary
The most agency-specific project tool in this group, with time tracking, retainers, invoicing, and client users built in. Per-user pricing with minimum seats on paid plans, and the best finance features on quote-based tiers. Pricing: Free forever plan and a 14-day free trial on paid plans. Basics $9.99 and Accelerate $24.99 per user per month, billed yearly; Optimize and Enterprise are quoted.
What is Teamwork and who is it for in 2026?
Teamwork is a project management platform built for client services teams, with time tracking in every plan, client users, budgets and retainers, invoicing from logged time, and workload and resource planning on higher plans.
Who it suits: Agencies that bill clients by project or retainer and want delivery, time, and budgets in one tool.
Teamwork is a project management platform built for client services teams. It puts time tracking in every plan, supports client users, and adds budgets, retainers, invoicing from logged time, and resource planning on higher plans.
That makes it the most agency-specific project tool in this group. This review covers the plans, what each unlocks, the client features, and the points that can trip up small teams, such as minimum seat counts.
| Detail | Summary |
|---|---|
| Best for | Small to mid-size agencies |
| Editorial score | 4.4 / 5 |
| Review-site ratings | G2 4.4 |
| Pricing | Free forever plan and a 14-day free trial on paid plans. Basics $9.99 and Accelerate $24.99 per user per month, billed yearly; Optimize and Enterprise are quoted. |
How much does Teamwork cost for agencies in 2026?
Teamwork has a free forever plan and a 14-day free trial on paid plans. Basics costs $9.99 per user per month and Accelerate costs $24.99, both billed yearly. Optimize and Enterprise are quote-based, and a standalone monthly price was not listed.
The free plan covers up to 5 users and 5 projects. Basics requires at least 3 users and Accelerate at least 5, which raises the true entry cost for small agencies. Accelerate is the plan that matters for agencies, adding workload planning, retainers and time budgets, and invoices from logged time. Optimize adds resource scheduling, financial budgets, and profitability reporting.
| Plan | Price | What stands out |
|---|---|---|
| Free Forever | $0 | Up to 5 users and 5 projects, tasks, lists, boards, Gantt and table views, time logging |
| Basics | $9.99 per user/month (annual billing) | Minimum 3 users, 300 projects, unlimited templates, billable time tracking, 5,000 automations |
| Accelerate | $24.99 per user/month (annual billing) | Minimum 5 users, 20,000 automations, workload planning, retainers and time budgets, invoices from logged time |
| Optimize | Custom | Quotes, resource scheduling, financial budgets, profitability, Salesforce and NetSuite connections |
| Enterprise | Custom | SSO, advanced security, dedicated success manager, priority support |
Does Teamwork handle billing, retainers, and profitability?
More than most. Billable time tracking is in every plan, Accelerate adds time budgets, retainers, and basic invoices, and Optimize and Enterprise add financial budgets, advanced invoicing with margins and tax, and project profitability.
That covers the loop from quoted hours to invoiced hours, which agencies otherwise stitch together with a separate time tracker and spreadsheets.
How good is Teamwork for client collaboration and security?
Paid plans include unlimited client users, with client view and client company management across all five plans. Role-based permissions are in every plan, and the separate Roles management feature starts at Accelerate.
Security is well documented: SOC 2 Type 2 and ISO/IEC 27001:2022 are certified, two-factor authentication is on every plan, and SSO is Enterprise only. Support runs Monday to Friday with limited weekend cover, and response times were not stated.
What integrations, security, and support does Teamwork offer?
Features beyond price decide whether a tool fits your agency stack and your clients' security questions. This is what Teamwork states publicly, as checked in October 2026.
| Area | What Teamwork offers |
|---|---|
| Integrations | More than 150 integrations including Slack, Microsoft Office Add-in, HubSpot, Stripe, Xero File, Harvest, Claude and ChatGPT |
| Security | SOC 2 Type 2 and ISO/IEC 27001:2022 certified; Two-factor authentication on every plan; SSO on Enterprise; role-based permissions on every plan; GDPR was not stated on the pages read |
| Support | Email and live chat on paid plans, Monday to Friday 7am to midnight IST with limited weekend cover; Premium support and a dedicated success manager on Enterprise; response times are not stated |
| Apps | iOS and Android apps in every plan |
What are the pros and cons of Teamwork for agencies?
Here is a quick summary of where Teamwork helps agencies and where it can get in the way, based on its plans and public feedback.
Pros
- Time tracking, billable time, and client users built in.
- Retainers, time budgets, and invoicing from logged time on Accelerate.
- Workload planning and resource scheduling on higher plans.
- A free forever plan and SOC 2 Type 2 and ISO 27001 certifications.
Cons
- Basics requires 3 users and Accelerate requires 5.
- Financial budgets, advanced invoicing, and resource scheduling need Optimize, which is quoted.
- Client users are not available on the free plan.
- Support is stated Monday to Friday, with limited weekend cover.
What do reviewers say about Teamwork?
Public review sites give a useful read on how Teamwork holds up after the first month. The scores below were checked in October 2026 and will have moved slightly since.
| Source | Rating | Number of reviews |
|---|---|---|
| G2 | 4.4 / 5 | 1,215 |
Recurring reviewer themes
- G2 shows Teamwork.com at 4.4 from 1,215 reviews.
- G2 reviewers like how it organizes the team and shows current status.
- Reviewers praise ticket tracking, automation, and custom fields.
- One reviewer says email notifications can be overwhelming.
How does Teamwork compare with its alternatives?
Next to Asana, Teamwork has stronger billing, retainers, and time tracking, while Asana is easier to learn. Next to ClickUp, it is more agency-specific but less flexible. Next to Productive, it is cheaper at entry and has a wider user base. The table compares the four.
| Tool | Editorial score | Review-site ratings | Pricing | Best for |
|---|---|---|---|---|
| Teamwork | 4.4 / 5 | G2 4.4 | Free forever plan and a 14-day free trial on paid plans. Basics $9.99 and Accelerate $24.99 per user per month, billed yearly; Optimize and Enterprise are quoted. | Small to mid-size agencies |
| Asana | 4.2 / 5 | G2 4.4, Capterra 4.5 | Free for up to 2 users. Starter $10.99 and Advanced $24.99 per user per month (billed annually). | Small to large agencies |
| ClickUp | 4 / 5 | G2 4.6, Capterra 4.6 | Free plan. Paid plans start around $9-$12 per user per month (billed annually); Business adds timesheets and resource management. | Small to mid-size agencies |
| Productive | 4.3 / 5 | Capterra 4.6, G2 4.6 | 7-day free trial on Essential. Essential about $10-$12 and Professional about $25-$29 per user per month; Ultimate is quote-based. | Mid-size agencies |
How should an agency roll out Teamwork?
Set up one client project with tasks, billable time, and a budget, so the team sees how time rolls into invoices.
Add client users with limited permissions, and agree which views clients can see.
Move retainers into time budgets on Accelerate, and review budget reports monthly.
Who should choose Teamwork, and who should skip it?
No tool fits every agency. Use these lists to check whether Teamwork matches how your team works before you start a trial.
Choose Teamwork if
- You bill by project or retainer and need time, budgets, and invoicing together.
- You want unlimited client users on paid plans.
- You want published SOC 2 and ISO certifications.
Skip Teamwork if
- You have fewer than 3 or 5 users and cannot meet minimum seats.
- You need the finance features without a quoted plan.
- You want a very flexible, build-your-own tool.
What should agencies check before buying Teamwork?
Small details in plans and limits decide whether a tool works in practice. Confirm these points before you commit to Teamwork, ideally during a trial on a real client account.
Pre-purchase checklist
- Check the minimum users for the plan you need.
- Confirm which plan includes retainers, budgets, and invoices.
- Ask about support response times.
- Pilot with one client for two weeks.
Is Teamwork worth it for agencies in 2026?
Teamwork is the most agency-specific project tool here, with time tracking, retainers, invoicing, and client users built in. It suits agencies that bill by project or retainer.
The trade-offs are minimum seats on paid plans, the best finance features on quote-based tiers, and limited weekend support. G2 shows 4.4 from 1,215 reviews. We rate it 4.4 out of 5 for agencies: our top pick for agency delivery and billing.
The most agency-specific project tool in this group, with time tracking, retainers, invoicing, and client users built in. Per-user pricing with minimum seats on paid plans, and the best finance features on quote-based tiers.
Frequently asked questions
- What is Teamwork best for?
- Agencies that bill clients by project or retainer and want delivery, time, and budgets in one tool.
- How much does Teamwork cost?
- Basics is $9.99 per user per month and Accelerate is $24.99, billed yearly. There is a free forever plan, and Optimize and Enterprise are quoted.
- Does Teamwork have time tracking?
- Yes. Billable time tracking is in every plan, and time budgets and retainers start at Accelerate.
- Are there minimum users?
- Yes. Basics requires at least 3 users and Accelerate at least 5.
- Is Teamwork well reviewed?
- G2 shows 4.4 out of 5 from 1,215 reviews.
Sources
Prices, plan limits, and ratings were gathered in October 2026 from:
- Teamwork pricing page
- Teamwork support center
- G2